Privacy Policy

Welcome to Rainbow Collections. We value your privacy and are committed to protecting your personal information. This Privacy Policy details how we collect, store, share, and protect your information when you visit our website or make a purchase from our boutique kids' and women's clothing store.

1. Information We Collect

We collect personal information that you provide directly to us when using our store, including:

• Contact details such as name, billing/shipping address, email, and phone number.
• Account details like username, passwords, purchase history, and wishlists.
• Payment processing metrics (credit/debit cards, net banking, UPI) which are routed directly to our secure payment gateway partner, Razorpay. We do not store raw card credentials on our servers.

2. How We Use Your Information

We process collected information to facilitate operations such as:

• Fulfilling, shipping, and tracking your clothing orders.
• Processing payments securely through payment partners.
• Communicating order status updates, delivery information, and tracking details.
• Providing customer support regarding sizing, exchanges, and cancellations.

3. Sharing Information

We do not sell, rent, or trade your personal data. We share only necessary details with trusted third parties to run our store:

• Shipping Partners (e.g., Shiprocket): Name, delivery address, and phone number to execute fulfillment.
• Payment Gateways (e.g., Razorpay): Purchase amounts and email/phone info to compile secure transactions.
• Regulatory Compliance: When required by law or to protect our brand rights.

4. Data Security

We employ standard security protocols (SSL certificates, secure server hosting, and encrypted APIs) to protect your personal details during transmission and storage. Transactions are encrypted using bank-grade safety standards powered by Razorpay.

5. Grievance Officer & Contact Us

For inquiries regarding this privacy policy or to resolve grievances, please reach out to our team: